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Reduced Processing Costs, Increased Service Levels Finance and Accounting outsourcing is moving along the maturity curve from transaction processing to true business transformation. We have distinguished competencies in managing a multitude of Financial and Accounting processes. Our Offerings Include:
Our parent company's long-term relationships with leading financial services organizations have enabled us build an in-depth understanding of the Financial Services market. Our comprehensive, scalable process management solutions are designed to manage your entire Finance and Accounting departments as well as perform financial transaction processing. Accounting is characterized by its criticality to any business function, the standard procedures and the exacting attention to detail that it demands. While the function requires expert accountants and systems, the process can get extremely repetitive, making it prone to human or system errors. Today's companies are realizing that outsourcing accounting is a smart business proposition as compared to the costly and elaborate in-house accounting capabilities. Additionally, there is a growing need to cut costs, centralize accounting operations and adopt best practices by transferring the ownership of running the accounting processes to experts. At ECALLSERVE, BPO solutions are delivered by skilled senior executives and consultants who have had operations and project responsibilities for major outsourcing engagements with leading financial companies. In addition, ECALLSERVE also provides the best in class, quality human resources for the accounting function. This enables ECALLSERVE to deliver customized and effective solutions with flexibility to cater to the changing market and business requirements. Targeted results are achieved in every engagement, through seamless integration of people, technologies and processes. ECALLSERVE has developed comprehensive capabilities on the Accounting side that spans accounts reconciliation & research, accounts payable and accounts receivable. List of service offeringGeneral-Business-AccountingAccounting and business management solutions made for many different types of businesses from various industries.Accounting-Reconciliation
Payment-ServicesThe Accounts payable process involves settlement of vendor invoices based on defined process flow across multiple locations, multiple entities and multiple currencies. Pre-supposing usage of client's payable and disbursement system for processing payments, invoices are scanned using an imaging software and are accessed on high speed digital links.Receivables-ManagementPremium accounting processes are responsible for billing, applying inward payments to premium and loan accounts as well as to maintenance functions directly related to policies. The following payment methods are offered to policy owners for premium and loan payments:
Miscellaneous services address the following:
CollectionsECALLSERVE has built a center of excellence in the area of collection of overdue payments. The company has experience of a wide variety of collection processes ranging from small ticket credit card receivables to large mortgage loan installments.ECALLSERVE has extensive dialer management and strategy formulation experience, both on its own system (Noble) as well as client dialers (Melita, Mosaix,Davox). ECALLSERVE has worked with several collection systems and has developed its own proprietary system (ECS). Similarly, the company operates with a number of payment mechanisms including Princeton E- Collect, SpeedPay, Western Union and ACH. ECALLSERVE has customized recruitment, training and incentive programs in place. Stringent adherence with regulatory requirements is assured. Operations control is maintained via rigorous performance tracking systems. The core of the company's success in this function rests with its highly competent and motivated team of experienced collections professionals. Corporate Finance : Payroll AdministrationWith today's accelerated business pace, no company can afford time-consuming tasks like payroll to hinder its progress. In the very best case Payroll is a headache and in the worst case it's a nightmare! Outsourcing this time consuming process to ECALLSERVE will assure accurate, timely and cost effective payroll processing and at the same time free you to focus on your core competencies.
Corporate Finance : Research & AnalysisECALLSERVE's team of analysts can provide accurate, timely and meaningful research and analysis to companies worldwide. By outsourcing components of the Research and Analysis function companies can save time and money while ensuring that their own high standards of quality are met.ECALLSERVE offers services in the following areas:
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